Punjab Safe Cities Authority has started the training of 42 more selected candidates while continuing the process of recruitment of new police communication officers. Punjab Safe Cities Authority (Screening Test for the Post of Police Communication Officer PSCA) Test Date : Sunday 2nd June, 2024.
After test and interview 308 candidates were shortlisted. 253 candidates were recruited on open merit, 53 women quota and 2 minority quota. Punjab Safe Cities Authority has made emergency 15 system according to international standards.
According to the details, more than 30 features have been introduced in the new advanced 15 emergency system. Five). Citizens can contact through live chat, video call, safe city portal. Caller data will be available on 15 emergency systems equipped with modern facilities. In the new system, live SMS Location facility, camera list, feedback and call transfer facility will be available. The modern system also has information exchange facility with excise department. Call back, media sharing, local language communication, complaint management system, auto dispatch. System facility was also added.
New police communication officers were trained in operation and monitoring center, electronic data analysis center. Officers were trained in media management center, emergency 15 call center, e-challan. System training is being given. Training will be given to other selected candidates in a phased manner.
Eligibility / Quota
Qualification and experience:
BCS. BBA-IT, BS Telecom, MBA-IT, MCS, MSc IT or IT related 16 years of education.
Typing speed minimum 30 wpm
Proficient in use of MS office
English and Urdu Communication skills (spoken and written)
Experience of Police Department, iT Projects or call centre would be advantageous
Instruction:
Please must review and read the attached advertisement before processing
BRIEF JOB DESCRIPTION:
To receive and process requests/calls for Police and emergency response via electronic means of communication. To monitor CCTV footages and arrange their display appropriately To coordinate, decide and dispatch police and other emergency resources through software/applications and audio video communications.
Act as bridge between the Police and the Public and interact in emergency and crises situations. Any other duties assigned pertaining to operations of PPlC3 Centre from time to time.
PUNJAB SAFE CITIES AUTHORITY JOBS 2024 APPLY ONLINE
PSCA invites applications through Internal Recruitment process from the candidates working with PPIC3 Center, Lahore for the following contractual posts of Senior Communication Officer.
Police Communication Officer Jobs 2024 advertisement
PUNJAB SAFE CITIES AUTHORITY EMPLOYMENT OPPORTUNITIES
How to Apply:
Applicants are advised to apply directly on the https://psca.gop.pk/career/. Test fee of Rs.500/- (Five Hundred Only) shall be paid at llink IBill Participating Banks/ATM/Internet Banking/Mobile Banking/Easy paisa/Jazz Cash/TCS Express Counters on the electronic payment challan generated after online registration.
Candidates are advised not to change their Mobile Numbers, Postal and Email address during the recruitment process. In case of change in mobile number and address, the responsibilities of non-intimation of Test Date, Result, Interview Schedule Merit lists, etc. shall rest with the candidate.
The candidates are advised to contact the NTS 051-8444441 OR email at query@nts.org.pk for any query/information related to the Written Test / Skill Test, display of the provisional and final list of candidates, Roll number slips, Test centers, Results, etc.
The Online Application Portal shall be removed from the website at 11:59:59 PM. on the closing date for the receipt of applications. Applications incomplete in any respect or received after the due date i.e., 10th August 2023 will not be entertained and no claim whatsoever thereof will be acceptable.
Police Communication Officer PPIC3 Centre Lahore Advertisement
Advertisement can also be downloaded from the website of the Punjab Safe Cities Authority https://www.psca.gop.pk and from Facebook page of ‘Punjab Safe Cities Authority. Please send the attested educational documents, copy of CNIC, domicile, two passport size pictures along with application form.
GENERAL TERMS AND CONDITIONS:
The selected candidates will have to furnish surety bond to serve in the Authority. Government employee shall apply through proper channel. Only eligible candidates will be called for test / interview. Original documents must be presented by the candidates at the time of interview. No TA/DA will be admissible to candidates for test/ interview. Applications carrying incomplete / incorrect information or received after due date shall be rejected.
The quotas reserved for women, minority and persons with special needs will be applicable as per policy of Government of the Punjab. PSCA is an Equal Opportunity Employer. Women, minorities and persons with special needs are encouraged to apply. Authority has the right to cancel recruitment process at any stage. Number of vacancies can be increased or decreased at any time without any notice.
HEC verified Degree/Transcript will be required at the time of Interview. Result awaiting candidates are not eligible to apply. Subsequent tests and interviews will be conducted by the Authority. The selected officers will be responsible to comply with PSCA Service Regulations 2017 and Punjab Essential (Maintenance) Services Act 1958.
GENERAL INFORMATION / INSTRUCTIONS:
i. Police Communication Officers already working in PPIC3 Centre, Lahore are entitled to apply on following terms & condition.
ii. Good conduct of PCO at PPIC3 Centre Lahore.
iii. Interested candidates may apply online through PSCA website www.psca.gop.pk/career/ till 23.03.2024 followed by submission of hard copy of duly signed online application form along with attested copies (one each) of Recent Passport Size Photograph and Educational Testimonials (Matric onwards) to the following address not later than 23.03.2024.
iv. PSCA reserves the right to accept/reject an application or recruitment process at any time.
v. In case of exigency, number of vacancies can be increased or decreased at any time without any notice.
vi. Only shortlisted candidates will be called for interview.
vii. Subsequent tests and interviews will be conducted by the Authority.
viii. No TA/DA will be admissible for the test/interview.
ix. For any job related queries, please contact 042-99051606-8 or through e-mail at: recruitment@psca.gop.pk.
Women operators, senior officers to monitor calls, AI monitoring of call agent behavior, call agent database, QA related database facility. There is also an IVR system for improved performance data, better response from the central management system. Voice recognition facility under artificial intelligence has also been introduced to connect women to the virtual women police station. Modern features like police vehicle response time, monitoring of police response time, vehicle tracking, caller feedback, robocall feedback are included. The spokesman of Safe Cities said that the help of the police to the citizens will be faster than before.
ADDRESS:
CHIEF OPERATING OFFICER PUNJAB SAFE CITIES AUTHORITY Qurban Line, Lahore, Punjab, Pakistan
Telephone: (092) (42) (99051606-8), Fax: (092) (42) (99203026).