NADRA (National Database and Registration Authority) is committed to making its services more efficient and accessible for all citizens. Leveraging modern technology, NADRA is introducing citizen-centric initiatives to improve its processes and reduce the need for in-person visits, especially for those in remote areas.
NADRA’s Commitment to Citizen Convenience:
- Online Application System: NADRA is actively working to make the application process for key documents like CNICs, NICOPs, and family registration certificates available online. This initiative aims to increase convenience and accessibility for everyone, especially those in remote areas who previously had to travel long distances to NADRA offices.
- Faster Processing Times: Good news! NADRA has reduced the processing time for urgent CNIC applications. You can now receive your ID card in just 15 days, down from 23 days, without any extra charges.
- Streamlined Procedures: NADRA is continuously improving its procedures to ensure accurate registration and efficient issuance of cards and certificates.
- People-Friendly Policies: The authority is dedicated to formulating policies that prioritize the needs and convenience of the public.
- Self-Service Kiosks: To further enhance convenience and reduce wait times, NADRA is introducing self-service kiosks. Initially, these kiosks will be installed in Karachi’s NADRA mega centers, allowing citizens to renew their Smart National Identity Cards or obtain replacements for lost cards without queuing. The process is simple and automated, involving a few steps like entering your ID card number, providing biometric verification, and capturing a photo. You can even choose between urgent or normal processing and receive a QR code for payment. NADRA plans to expand these kiosks to airports, railway stations, and shopping malls in the future.
NADRA Tracking ID Check Online:
To further enhance convenience, NADRA provides an online tracking system. Here’s how it works:
- Apply for your document: Submit your application at any NADRA office or through a self-service kiosk.
- Receive your tracking ID: You’ll be given a unique tracking ID.
- Visit the NADRA website: Go to www.nadra.gov.pk.
- Track your application: Enter your tracking ID in the designated section to view the real-time status of your application.
Benefits of Online Tracking:
- Convenience: Check your application status from anywhere, anytime.
- Transparency: Stay informed about the progress of your application.
- Peace of Mind: Reduce anxiety by knowing where your application stands.
- Time-Saving: Avoid unnecessary trips to NADRA offices.
NADRA Fees:
Here’s a quick overview of NADRA’s fees for different ID card categories:
- Normal ID card: Rs. 750
- Urgent ID card: Rs. 1500 (now with faster processing time!)
- Executive ID card: Rs. 2500
NADRA Helpline:
For any queries or assistance, you can contact the NADRA helpline at: 092-51-111-786-100
NADRA is moving towards a more efficient and citizen-centric approach. By embracing technology and streamlining procedures, NADRA aims to provide a hassle-free experience for all citizens.
Q1: What is NADRA doing to improve its services?
A1: NADRA is committed to becoming more citizen-centric by:
- Introducing online applications: Making it easier to apply for documents from home.
- Reducing processing times: Issuing urgent CNICs in 15 days instead of 23.
- Streamlining procedures: Ensuring accurate and efficient document issuance.
- Implementing people-friendly policies: Prioritizing citizen convenience.
- Installing self-service kiosks: Offering automated services for renewals and replacements.
Q2: What are the self-service kiosks?
A2: Self-service kiosks are automated machines that allow you to renew your Smart ID card or replace a lost one without waiting in line. They will be available in NADRA mega centers in Karachi initially, and later in other locations like airports and malls.
Q3: How do I use the self-service kiosks?
A3: The process is simple and involves a few steps:
- Enter your ID card number using the kiosk keyboard.
- Complete biometric verification (fingerprint scan).
- Provide an iris scan.
- Have your photograph taken.
- Choose between urgent or normal processing.
- Receive a QR code for payment.
Q4: What is the NADRA Tracking ID?
A4: It’s a unique ID you receive when you apply for a NADRA document. You can use it to track your application status online.
Q5: How do I check my NADRA Tracking ID online?
A5:
- Go to the NADRA website (www.nadra.gov.pk).
- Find the “Pak ID Tracking” or “Track Your Application” section.
- Enter your tracking ID.
- Click “Track” or “Submit” to see your application status.
Q6: What are the benefits of using the online tracking system?
A6: It provides:
- Convenience: Check your status anytime, anywhere.
- Transparency: Stay informed about the progress.
- Peace of mind: Reduce anxiety about your application.
- Time-saving: Avoid unnecessary trips to NADRA offices.
Q7: What are the fees for different NADRA ID card categories?
A7:
- Normal ID card: Rs. 750
- Urgent ID card: Rs. 1500
- Executive ID card: Rs. 2500
Q8: What is the NADRA helpline number?
A8: You can reach the NADRA helpline at 092-51-111-786-100 for any assistance.
Q9: Where can I find more information about NADRA’s services?
A9: Visit the official NADRA website (www.nadra.gov.pk) for the latest news and updates.
Fahad Munir is a seasoned journalist and editor at Awam PK, specializing in sharing accurate and timely news, job updates, and educational information to the Pakistani audience.