Qatar Airways Jobs 2023 Online Apply
Qatar Airways has announced qatar airways jobs 2023 for 10,000 recruitments and you can apply at www.careers.qatarairways.com Qatar Airways is increasing its workforce by 10,000 to handle the influx of passengers to Doha for the soccer World Cup after the pandemic. After the career recruitment drive in Doha, the workforce will increase from 45 thousand to 55 thousand.
Position: Ticketing Agent
Salary Estimate: R22 000 – RR30 000
Company: Qatar Airways
Location: Kempton Park to Algeria
We are currently seeking a Senior Reservations and Ticketing Agent for our Algeria operations. In this role, you will be responsible for delivering a high-quality, customer-focused reservations and ticketing service to both individual customers and travel businesses. You will interact with customers via telephone calls or face-to-face meetings with the aim of ensuring exceptional customer satisfaction and meeting annual revenue targets.
Make and confirm reservations for passengers. Arrange reservations and itineraries using various resources, including timetables, airline manuals, reference guides, and tariff books. Ensure accurate issuance of ATBs for all ticketing transactions. Assist mishandled passengers, such as NOREC/DNB cases, to minimize passenger complaints. Issue tickets with the correct fare quotes to reduce passenger complaints and debit notes. Provide guidance on changes to flight plans, confirmations, or cancellations of reservations. Collaborate with load control personnel and other stations to manage changes in passenger itineraries, optimizing seating capacity on flights. Ensure timely closure of sales reports. Initiate and promote QR products to drive revenue generation. Record and process reservations received through phone, fax, or email. Handle telex messages and authorities. Determine the availability of space for requested travel dates and communicate changes or alternative options to customers or travel agents. Sell and assemble tickets for transmission or mailing to customers. Respond to inquiries from travel agencies or transportation firms, including airlines, bus companies, railroad companies, and steamship lines.